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Winner of Winchester Business of the Year Award 2008, Jeremy France Jewellers is an independent working goldsmiths and retailer in Winchester City Centre. Established in 1985 by Jeremy and his wife Sarah, the business has grown rapidly over the years and now employs 17 staff.
They appreciate that their biggest asset is their staff – they are highly trained and motivated and give all clients a professional yet personal service. Jeremy’s commitment to staff and clients has led to several other awards including Retail Jewellery Employer of the Year in 2007, Regional Winner of Excellence in People Development at the National Chamber of Commerce Awards 2008 and finalist for Independent Jeweller of the Year 2009.
Jeremy France is unique in offering so many services on-site: with seven diamond graders, six goldsmiths (some working in view of the public), a pearl-stringer and two registered valuers, there is very little they can’t achieve. They are involved in local charities and even make finger splints for arthritis sufferers as a non-profit service. They thrive on challenges and aim never to tell a customer “No” - encouraging a positive atmosphere.
Jeremy also attributes their success to the quality and diverse range of jewellery offered, from £5 - £50,000! Their own unique handmade pieces sit alongside much sought after brands including Faberge, Fope and Links of London. Arriving this Autumn is the renowned Danish brand, Georg Jensen.
Jeremy France is proud to sponsor the Service Excellence Through People Award and comments:
“The power of good customer service should never be underestimated – it’s the lynchpin of any business and can make or break it! Jeremy France Jewellers prides itself in offering impeccable service to its clients and feels that companies who work hard to exceed customer expectations deserve to be encouraged and recognised. We are proud to sponsor the Service Excellence Award and feel it is an achievement that all local companies can aspire to”.
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